condolence
Meaning: an expression of sympathy in sorrow
Usage: Brian offered his condolences after learning that his classmate’s pet had died.
pathos
Meaning: an emotion of sympathy
Usage: Martha filled with pathos upon discovering the scrawny, shivering kitten at her door.
consolation
Meaning: an act of comforting
Usage: Darren found Alexandra’s presence to be a consolation for his suffering.